Crystal ball coupons – what your data might be giving away

Big companies know far more about you than you think. You have very little privacy from their all-seeing algorithms. They may even have worked out some very, very personal things about you, that even your parents don’t know…

An outraged father in Minneapolis stormed into a supermarket chain complaining that his school-aged daughter was being sent coupons for baby clothes. The shop manager apologised … but later they found there was no mistake in the tiny tot offers. The teenager was expecting a baby but had not told her father. Her situation was revealed not by a crystal ball but by an algorithm. The shop was using Big Data processing algorithms that noticed patterns in her shopping that they had linked to “pregnant”. They had even worked out her likely delivery date. Her buying habits had triggered targeted marketing.

Algorithms linked her shopping patterns to “pregnant”

When we use a loyalty card or an online account our sales activity is recorded. This data is added to a big database, with our details, the time, date, location and products bought (or browsed). It is then analysed. Patterns in behaviour can be tracked, our habits, likes, dislikes and even changes in our personal situation deduced, based on those patterns. Sometimes this seems quite useful, other times a bit annoying, it can surprise us, and it can be wrong.

This kind of computing is not just used to sell products, it is also used to detect fraud and to predict where the next outbreak of flu will happen. Our banking behaviour is tracked to flag suspicious transactions and help stop theft and money laundering. When we search for ‘high temperature’ our activity might be added to the data used to predict flu trends. However, the models are not always right as there can be a lot of ‘noise’ in the data. Maybe we bought baby clothes as a present for our aunt, and were googling temperatures because we wanted to go somewhere hot for our holiday.

Whether the predictions are spot on or not is perhaps not the most important thing. Maybe we should be considering whether we want our data saved, mined and used in these ways. A predictive pregnancy algorithm seems like an invasion of privacy, even like spying, especially if we don’t know about it. Predictive analytics is big; big data is really big and big business wants our data to make big profits. Think before you click!

Jane Waite, Queen Mary University of London (now at Raspberry Pi)

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The Emoji Crystal Ball

Fairground fortune tellers claim to be able to tell a lot about you by staring into a crystal ball. They could tell far more about you (that wasn’t made up) by staring at your public social media profile. Even your use of emojis alone gives away something of who you are.

Reflective ball with dots of lights
Image by Alexa from Pixabay (cropped)

Walid Magdy’s research team at Edinburgh University are interested in how much people unknowingly give away about themselves when they use social media. They have found that it’s possible to work out an awful lot about you from your social media activity. One of their experiments involved exploring emojis. About a fifth of posts on Twitter include emojis, so they wondered if anything could be predicted about people, ignoring what they wrote and just looking at the emojis they used in their tweets. They found that the way people use emojis in twitter posts alone gives away whether they are male or female and their ethnic background.

They started by taking a large number of tweets known to be written by either men or women and stripped out the words, leaving only the emojis they used. They then counted how often each group used different emojis. The differences in use of each emoji seemed to be revealing as there was clearly a different pattern of use overall of each emoji by men and by women. Men and women each use some emojis much more than others.

Next, they used emoji data for some of the people to train a machine learning system (creating what is known as a classifier). The classifier was given all the emojis used by a person and told which were by men and which by women. It built up a detailed pattern of what a man’s emoji profile was like and similarly what a woman’s was like. 

Given a new set of tweets from a single person the classifier could then try to predict man or woman based on whether that profile was closer to the male pattern or closer to the female pattern of emoji use. Walid’s team found their emoji classifier’s predictions were right about 80% of the time – essentially it was as accurate as doing a similar thing based on the words they wrote. When they tried a similar experiment with ethnicity (was the person black, white or of another ethnicity) the predictions were even more accurate getting it right 84% of the time.

A lot can be worked out about you from apparently innocuous information that is publicly available as a result of your social media use. Even emojis give away something of who you are 😦

Paul Curzon, Queen Mary University of London, Spring 2021

– Based on a talk given by Walid Magdy at QMUL, May 2021.